Privacy Policy
Effective Date: January 1, 2025
This Privacy Policy describes how Upskill Mentor ("we", "us", "our") collects, uses, and safeguards your personal data when you visit upskillment.digital and use our mentoring services.
1. Information We Collect
a. Information You Provide: When you sign up, request mentorship, or contact us via our contact form, we collect your name, email address, phone number, and professional background details.
b. Usage Information: We gather details about your interactions on our platform, such as pages visited, session duration, and features used.
c. Device and Technical Data: Details about your browser type, operating system, IP address, and time zone.
2. How We Use Your Information
We use personal data to:
- Deliver and personalize our mentorship services;
- Respond to your inquiries through our contact form;
- Improve our platform and develop new features;
- Send service-related notifications and updates;
- Ensure compliance with legal obligations.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze usage patterns, and support essential functions:
- Essential Cookies: Necessary for platform operation.
- Performance Cookies: Collect anonymous data to help us understand site interactions.
- Functional Cookies: Remember your preferences and settings.
- Analytics: Tools that help us improve our offerings by reporting on usage trends.
You can manage cookies through your browser settings. Disabling certain cookies may affect platform functionality.
4. GDPR Compliance
If you are in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):
- Access: Request a copy of your personal data.
- Rectification: Correct inaccurate or incomplete data.
- Erasure: Request deletion of your data under certain conditions.
- Restriction: Limit how we use your data.
- Portability: Receive your data in a structured format.
- Objection: Object to processing based on our legitimate interests.
- Withdraw Consent: Withdraw any consent you have given.
To exercise these rights, please contact us via our contact form. We will respond within one month.
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Security Measures
We implement technical and organizational measures, such as encryption, secure servers, and access controls, to protect your data against unauthorized access, alteration, or disclosure.
7. International Data Transfers
Your data may be transferred to and processed in Canada. By using our platform, you consent to such transfers in accordance with this Privacy Policy.
8. Third-Party Services
We may use third-party providers for hosting, analytics, and communication. These providers have access only to the data necessary to perform their functions and are obligated to maintain confidentiality.
9. Business Information
Business ID: 130481938
Address: 315 Front Street West, Toronto, ON M5V 2G5,
Canada
Phone: +14165352302
10. Changes to this Privacy Policy
We may update this policy at any time. The revised version will indicate the new effective date. Continued use of the platform after changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please reach out via our contact form or call us at +14165352302.